FAULT REPORTING: The How To GuideGrahamstown Residents’ Association assists residents by ensuring that the right information gets the right people. Here's how to play your part.
There have been some comments on recent articles advocating violence in various forms. While we understand that feelings are running high and some are impatient about government dysfunction, on balance it is better if we do not allow that sort of...
• When a fault that you have reported has been sorted to your satisfaction, please inform GRA or MobiSAM, so that we can be able to close the ticket.
• The matter of unresolved leaks that were reported between 12 – 17 July 2017 has been forwarded to Ms Ntombohlanga Tshicilela [Manager for water and sanitation]:
Dear members, I would like to advise that whenever you are sending an email with faults that you would like to have reported to the municipality. please try to take a picture of the fault if possible. This aids to easily identify the spot where the issue is. If you cannot take the picture, please try to be very specific about the location of the fault in your email, sms or WhatsApp.